Mental Health Information - Helping someone else

Carers UK offer advice, information, and support to carers. 

Carer Support Carlisle and Eden are contracted by Cumberland & Westmorland & Furness Councils to undertake Carers Assessments and develop Support Plans. They also, deliver activities, trips and other support for Young, Adult and Parent Carers.

A Carers Assessment provides Carers with an opportunity to identify what could help them with their caring role. All Carers; Young and Adult, in the UK have a legal right to a Carers Assessment. All professionals working with Carers have a statutory obligation to ensure that Carers are given this opportunity.

They provide information and advice to Carers and have a volunteer programme through which we can provide IT support, Sitting Service, Craft groups, lunch and coffee hubs; at which Carers meet regularly for mutual support. Young Carers can participate in school holiday trips and activities as well as receiving 1:1 support.

Mind's 4 helplines provide a voice at the end of the phone when there's nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.

Support line: 0300 102 1234
We're open 9am to 6pm, Monday to Friday (except bank holidays).

A safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it.

Talk to us if:

You want a safe and confidential place to talk openly about your feelings
You want someone to listen to you and help you to find the right steps to take for your mental health
You're looking for emotional support for your mental health and wellbeing
We are not a crisis service. Our page on how to get help in a crisis explains where to get help in an emergency.

Infoline: 0300 123 3393
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about:

Mental health problems
Where to get help near you
Treatment options
Advocacy services
Welfare benefits (ask to speak to a welfare adviser)
You can also contact us via post:

Mind Infoline
PO Box 75225
London, E15 9FS

Welfare benefits line: 0300 222 5782
We're open 9am to 5pm, Monday to Friday (except bank holidays).

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

The benefits you may be entitled to
Cost of living support
Personal Independent Payment, Universal credit and other types of benefit
Benefit appeals

Legal line: 0300 466 6463
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Our Legal line offers legal information and general advice on mental health related law in England and Wales.

Ask us about:

Being detained under the Mental Health Act (sectioning)
Mental capacity
Community care
Discrimination and equality
You can also contact us via:

Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London, E15 9FS