Local Mental Health Services

Listed here is a small sample of  information commonly requested by MindLine callers. If you can't find what you are looking for give our staff a call. They can help you find the most appropriate and up to date information that's right for you.

  • Drugs and Alcohol Support

    • CADAS

      Cadas provides free and confidential services across Cumbria to people who are experiencing a drug and alcohol problem, and to those who support someone with a drug and/or alcohol problem. They offer information and advice, one to one support, fmaily support, mediation, and more.

      CADAS have Centres in:

      Carlisle - 01228 544140

      Workington - 01900 608498

      Barrow - 01229 811111

      Kendal - 01539 725534

      Telephone: 0300 111 4002
    • Alcoholics Anonymous

      Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

      Local meetings of AA can be found through the "Find a Meeting" function on their website.

      Telephone: 0800 9177 650
    • Carleton Clinic

      The Carleton Clinic in Carlisle provides Hospital Services for people with mental health needs, learning disabilities and problems with substance misuse. 

      The units at the Hospital include: Acorn Centre, Edenwood, Hadrian Unit,Oakwood, Rowanwood, Ruskin Unit

    • FRANK

      FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

      Telephone: 01768 245 486
  • Sexual Abuse and Sexual Violence

    • Cumbria Rape Crisis Counselling Service - The Bridgeway

      The Bridgeway is a dedicated service that helps men, women, children and young people in Cumbria who have been raped or sexually assaulted, either recently or in the past.
      They offer a safe and non-judgemental environment that focuses on your needs. They aim to provide you with information about the options available to you and will support you in the decisions that you make.
      Services include emotional and practical support, counselling, immediate health care, and forensic evidence collection. Where they don't provide the services you require at The Bridgeway, we know what other support is available and can help you to access it.

      Telephone: 01900 829729
    • Safety Net

      Safety Net Advice and Support Centre is an organisation with our clients at the centre of all that we do. We work with Children, Young People and Adults who have suffered Rape, Sexual Abuse and Domestic Violence in Cumbria.

      Telephone: 01228 515859
    • Freedom Project West Cumbria

      Provides a confidential helpline and domestic abuse counselling for domestic abuse victims within the boroughs of Copeland & Allerdale in West Cumbria.

      Telephone: 01900 67167
    • Women’s Aid

      A national domestic violence charity, providing information, support, and a helpline.

  • Domestic Violence Support

    • Civil Legal Advice

      Help with finding a lawyer free of charge, confidential legal aid advice service.

      Telephone: 0345 345 4345
    • Cumbria Family Law

      Solicitors in specialising in Family Law and Divorce.

      Telephone: 01228 829530
    • Let Go Cumbria

      Independent Domestic Violence advisors for victims of domestic abuse who are either still in the abusive relationship or have left the relationship. Provides floating support and telephone support, advisors attend regular confidential meetings with professionals and police from the community to support victim safety. Can liaise with housing associations, police, community safety officers, courts, family support centres and other professionals on behalf of victims.

      Contact details for your local Let Go office are available on the webpage provided.

      Telephone: West Cumbria: 01900 842991 / South Cumbria 01229 582386
    • Women’s Aid

      A national domestic violence charity, providing information, support, and a helpline.

  • Advocacy

    • Your Voice Independent Mental Health Advocacy

      Independent Mental Health Advocacy for individuals detained under the Mental Health Act; Advocacy for Children and Young People 11-18. We can help you to understand your rights, work out what you want to say, help you share your views, wishes and feelings, look at your options and look for a solution. We can make sure you have your voice and views heard.

      Telephone: 0300 120103
  • Local Mind's

    • Carlisle Eden Mind

      Carlisle Eden Mind provide a range of services including Independant Mental Health Advocacy, Young Person's Advocacy, Mental Health Training, and Volunteering Opportunities.

      Telephone: 01228 543 354
    • South Lakeland Mind

      South Lakeland Mind is the local Mental Health charity in South Lakeland. They offer services such as training, befirending, drop in, and counselling.

      Telephone: 01539 740591
    • Ulverson Mind

      Ulvertson Mind is the local mental health charity in Ulverston. They offer services including information service, informal advocacy, drop in, men's group, women's group, and listening ear.

      Telephone: 01229 581578
    • Mind In Furness

      Mind In Furness is the local mental health charity in Furness. They provide services including Women's Group, Men's Group, Hearing Voices Group, and Recovery Star Program.

      Telephone: 01229 827094
    • Mind In West Cumbria

      Mind in West cumbria are the local Mental Health charity in West cumbria. they provide services such as Community groups, Counselling, Dancing FEAT, Drop-in, Family Support Project, Outdoor activities.

      Telephone: 01900 66518
  • Counselling Services

    • Borderline Counselling Services

      A team of professionally trained counsellors based in Carlisle who provide a counselling and training service across north Cumbria and south Scotland.

      Borderline offers counselling across a broad range of issues including:

      Abuse, Anger, Anxiety, Bereavement, Bullying, Depression, Loss, Low Self Esteem, Relationship or Family Difficulties, Self Harm, Stress, Post Traumatic Stress Disorder (PTSD), Obsessive Compulsive Disorder (OCD), Phobias, Post abortion, Work Related Issues.

      Telephone: 01228 596900
    • Child and Adolescent Mental Health Service (CAMHS)

      CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

      Local CAMHS contact details:

      CAMHS East (Carlisle & Eden) - 01228 603017 or camhs.east1@nhs.net

      CAMHS West (Copeland & Allerdale - including Millom) - 01900 705800 camhs.west1@nhs.net

      CAMHS South (South Lakes & Furness) - 01229 402696 camhssouth@nhs.net

    • First Step

      First Step is part of Cumbria Partnership NHS Foundation Trust and provides free, talking therapies to adults in Cumbria with depression and anxiety disorders. First Step can help with a range of common mental health problems including mild to moderate depression, anxiety disorders (such as chronic worry, panic attacks, health anxiety and obsessions), mild bulimia, anger or sleep problems.

    • SAFA Cumbria (Self Harm Awareness For All)

      SAFA is a team of qualified staff committed to making a positive difference to the lives of individuals who self harm and to those who support them.

      Barrow : 01229 832269
      Carlisle : 01228 319711

      Telephone: 01229 319711
  • Victim Support

    • Civil Legal Advice

      Help with finding a lawyer free of charge, confidential legal aid advice service.

      Telephone: 0345 345 4345
    • Cumbria Rape Crisis Counselling Service - The Bridgeway

      The Bridgeway is a dedicated service that helps men, women, children and young people in Cumbria who have been raped or sexually assaulted, either recently or in the past.
      They offer a safe and non-judgemental environment that focuses on your needs. They aim to provide you with information about the options available to you and will support you in the decisions that you make.
      Services include emotional and practical support, counselling, immediate health care, and forensic evidence collection. Where they don't provide the services you require at The Bridgeway, we know what other support is available and can help you to access it.

      Telephone: 01900 829729
    • Freedom Project West Cumbria

      Provides a confidential helpline and domestic abuse counselling for domestic abuse victims within the boroughs of Copeland & Allerdale in West Cumbria.

      Telephone: 01900 67167
    • Hate Incident and Hate Crime reporting

      Hate incident: This is any incident where a person has been targeted because of their race, nationality, religion, disability, gender or age, or because they are lesbian, gay, bisexual or transgender. If you have witnessed or been the victim of a hate incident then please report it. The information will be recorded and used by the Police and partner organisations to provide help and support to the victim, deal with the person(s) responsible and prevent similar incidents happening in the future. All incidents are taken very seriously and treated in the strictest confidence.

      In an emergency call 999 to contact the Police or Call Crimestoppers on 0800 555 111

    • Safety Net

      Safety Net Advice and Support Centre is an organisation with our clients at the centre of all that we do. We work with Children, Young People and Adults who have suffered Rape, Sexual Abuse and Domestic Violence in Cumbria.

      Telephone: 01228 515859
    • Victim Support

      Victim Support is a charity that provides support and information to people affected by crime, including rape and sexual abuse, as a victim or a witness. The website provides details of local support branches.

      Telephone: 0845 30 30 900
    • Women’s Aid

      A national domestic violence charity, providing information, support, and a helpline.

  • Mental Health Services - Adults

    • Complaints and Patient Advice and Liaison Service

      The Patient Experience Team recognise that as a patient, relative or carer, sometimes you may need to turn to someone for help. The Patient Experience Team provides a confidential advice and support service, helping you to resolve any concerns you may have. The team includes Complaints, Patient Advice and Liaison (PALS), Involvement and Engagement of people who use our services and their carers, volunteers and members of the Trust.

      Telephone: 0800 633 5547 (Free phone); 01228 608257 (Landline phone); 07827 312 699 (Text Contact)
    • First Step

      First Step is part of Cumbria Partnership NHS Foundation Trust and provides free, talking therapies to adults in Cumbria with depression and anxiety disorders. First Step can help with a range of common mental health problems including mild to moderate depression, anxiety disorders (such as chronic worry, panic attacks, health anxiety and obsessions), mild bulimia, anger or sleep problems.

    • Growing Well

      If you are an adult (age 17+) who is experiencing mental health problems, then we may be able to support you. The majority of people who come to us find that being part of Growing Well helps their mental health. We help you to learn how to manage and recover from depression, anxiety and other mental health symptoms.

      We are a working farm, where you can get involved with growing and cooking organic vegetables. This can involve working outside, in our yurts, or in the office. Don’t worry if mobility is an issue, or you are a wheelchair user. We are accessible to everyone.

      Telephone: 015395 61777
    • Making Space

      Making Space mental health services provide person-centred support for people living with a range of mental health conditions, whether mild to moderate, complex, challenging or long-term. Services avaiable in cumbria can be found through the search function on their website.

      Telephone: 01925 571 680
    • SAFA Cumbria (Self Harm Awareness For All)

      SAFA is a team of qualified staff committed to making a positive difference to the lives of individuals who self harm and to those who support them.

      Barrow : 01229 832269
      Carlisle : 01228 319711

      Telephone: 01229 319711
    • A-Z of NHS Services in Cumbria

      A full list of the Services provided by the NHS in Cumbria, with links to information on what each service provides, and how to contact them.

  • NHS Mental Health Services

    • A-Z of NHS Services in Cumbria

      A full list of the Services provided by the NHS in Cumbria, with links to information on what each service provides, and how to contact them.

    • Child and Adolescent Mental Health Service (CAMHS)

      CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

      Local CAMHS contact details:

      CAMHS East (Carlisle & Eden) - 01228 603017 or camhs.east1@nhs.net

      CAMHS West (Copeland & Allerdale - including Millom) - 01900 705800 camhs.west1@nhs.net

      CAMHS South (South Lakes & Furness) - 01229 402696 camhssouth@nhs.net

    • Carleton Clinic

      The Carleton Clinic in Carlisle provides Hospital Services for people with mental health needs, learning disabilities and problems with substance misuse. 

      The units at the Hospital include: Acorn Centre, Edenwood, Hadrian Unit,Oakwood, Rowanwood, Ruskin Unit

    • Complaints and Patient Advice and Liaison Service

      The Patient Experience Team recognise that as a patient, relative or carer, sometimes you may need to turn to someone for help. The Patient Experience Team provides a confidential advice and support service, helping you to resolve any concerns you may have. The team includes Complaints, Patient Advice and Liaison (PALS), Involvement and Engagement of people who use our services and their carers, volunteers and members of the Trust.

      Telephone: 0800 633 5547 (Free phone); 01228 608257 (Landline phone); 07827 312 699 (Text Contact)
    • CPFT - Interpreter and Translation Services

      The Community Partnership Foundation Trust is committed to ensuring equality for people who don't speak English as their first language, or who may prefer information in other formats. The staff involved in your care can arrange for an interpreter in any language, including British Sign Language.

      Telephone: 01228 603890
    • Cumbria Partnership – Life is a Rollercoaster

      Offers signposting and information to young peopla bout a range of issues, including Feelings, Bullying, Sexual Health, Smoking, Asthma, Diabetes, Healthy Eating, Drugs & Alcohol, and Self Harm.

    • First Step

      First Step is part of Cumbria Partnership NHS Foundation Trust and provides free, talking therapies to adults in Cumbria with depression and anxiety disorders. First Step can help with a range of common mental health problems including mild to moderate depression, anxiety disorders (such as chronic worry, panic attacks, health anxiety and obsessions), mild bulimia, anger or sleep problems.

    • Furness General Hospital

      Furness General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust. There are two psychiatric wards with ths Hospital, Dova Unit (01229 404353) https://www.cumbriapartnership.nhs.uk/where-we-work/dova-unit, and Ramsey Unit (01229 484000) https://www.cumbriapartnership.nhs.uk/where-we-work/ramsey-unit.

      Telephone: 01229 404353 / 01229 404355
    • Local Pharmacy

      Your local pharmacist can also give you expert and confidential advice and treatment without an appointment.

    • West Cumberland Hospital

      West Cumberland Hospital is a general hospital providing a 24-hour A&E, a consultant-led maternity unit and special care baby unit, acute mental health ward, a range of specialist clinical services and an outpatients service in Whitehaven. West Cumberland Hospital's acute mental health ward (Yewdale) can be contacted on 01228 602000.

      Telephone: 01228 602000
    • Westmorland General Hospital

      Westmorland General Hospital is operated by University Hospitals of Morecambe Bay NHS Foundation Trust - which provides a comprehensive range of acute and support hospital services for around 350,000 people across North Lancashire and South Cumbria. Westmorland General Hospital's mental health unit (Kentmere) can be contacted on 01539 795204.

      Telephone: 01539 732288
  • Mental Health Support Groups

    • Creative Wellbeing

      Creative Wellbeing provides sessional activities in a broad range of creative subjects, as a means to enhancing personal wellbeing. Community sessions are free to attend and offer the opportunity to meet people from the adult community in a non judgemental and positively focussed forum.

      Improving wellbeing through creativity. Learn new skills, make new friends and explore your creativity. Join us for a wide range of free creative activities for everyone 16 years and up in a range of venues.

      Telephone: 07510 530052
    • Dancing Recall

      The Dancing Recall: Making Connections programme offers people living with dementia dancing sessions and the chance to improve concentration and responsiveness as well as overall mobility, enabling people to express themselves more fully. Uses colour equipment, story and song.

      Telephone: Daphne Cushnie: 01539 822606 / Susie Tate: 01434 345736
    • Elefriends

      Elefriends is a supportive online community where you can be yourself. We all know what it’s like to struggle sometimes, but now there’s a safe place to listen, share and be heard.

    • Growing Well

      If you are an adult (age 17+) who is experiencing mental health problems, then we may be able to support you. The majority of people who come to us find that being part of Growing Well helps their mental health. We help you to learn how to manage and recover from depression, anxiety and other mental health symptoms.

      We are a working farm, where you can get involved with growing and cooking organic vegetables. This can involve working outside, in our yurts, or in the office. Don’t worry if mobility is an issue, or you are a wheelchair user. We are accessible to everyone.

      Telephone: 015395 61777
    • Making Space

      Making Space mental health services provide person-centred support for people living with a range of mental health conditions, whether mild to moderate, complex, challenging or long-term. Services avaiable in cumbria can be found through the search function on their website.

      Telephone: 01925 571 680
    • Whitehaven Community Trust

      Whitehaven Community Trust is a local charity whose range of projects has continually evolved to meet changing social needs within the community. Services include a Healthy Living Centre, a Pottery, and Supported Accommodation for young people.

      Telephone: 01946 590122
  • Mental Health Services - Young People

    • Kooth

      Online counselling for young people. 

       

      Telephone: 08088 020 008
    • A-Z of NHS Services in Cumbria

      A full list of the Services provided by the NHS in Cumbria, with links to information on what each service provides, and how to contact them.

    • Amaze (Amaze Early Intervention Service)

      Amaze service assesses young people aged between 14 and 35 to see if the service is right for them. It’s natural for young people to experience mood changes for any number of reasons; but for some young people it might be a sign that they’re developing a psychosis. People who experience psychosis may lose touch with reality and may not be able to tell the difference between what is real and what is not. Their thoughts can become muddled and they may see, hear, smell or feel something that isn’t really there.

      Amaze can be accessed via your GP or you can contact us today by email: A-Maze@cumbria.nhs.uk

    • Child and Adolescent Mental Health Service (CAMHS)

      CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

      Local CAMHS contact details:

      CAMHS East (Carlisle & Eden) - 01228 603017 or camhs.east1@nhs.net

      CAMHS West (Copeland & Allerdale - including Millom) - 01900 705800 camhs.west1@nhs.net

      CAMHS South (South Lakes & Furness) - 01229 402696 camhssouth@nhs.net

    • Complaints and Patient Advice and Liaison Service

      The Patient Experience Team recognise that as a patient, relative or carer, sometimes you may need to turn to someone for help. The Patient Experience Team provides a confidential advice and support service, helping you to resolve any concerns you may have. The team includes Complaints, Patient Advice and Liaison (PALS), Involvement and Engagement of people who use our services and their carers, volunteers and members of the Trust.

      Telephone: 0800 633 5547 (Free phone); 01228 608257 (Landline phone); 07827 312 699 (Text Contact)
    • Whitehaven Community Trust

      Whitehaven Community Trust is a local charity whose range of projects has continually evolved to meet changing social needs within the community. Services include a Healthy Living Centre, a Pottery, and Supported Accommodation for young people.

      Telephone: 01946 590122
    • Your Voice Cumbria

      Young People's Advocacy

      Your Voice can help you to understand your rights, work out what you want to say, help you share your views, wishes and feelings, look at your options and look for a solution. They can make sure you have your voice and views heard.

      Telephone: 0300 0120103
  • Older adults

    • Age UK Carlisle and Eden

      Age UK work with and for older people in Carlisle and Eden to help make later life a fulfilling and enjoyable experience. They offer information, advice, events, acitivities, day care, and more.

      Telephone: 01228 536673 / 01768 863618
    • Age UK South Lakeland

      Age UK South Lakeland offer a wide range of services, from supporting older adults to stay independent, keeping fit and safe, to providing day services and lunch clubs. Their services are for anyone in South Lakeland who is aged 50 or above, and their carers

      Telephone: 01539 728180
    • Age UK West Cumbria

      Age UK West Cumbria aim to enable older people across the region to love later life. Offering social activities, community projects, befriending opportunities, help at home, day services, supported activities, and more.

      Telephone: 08443 843 843
    • Alzheimers Society

      Alzheimers Society are there for anyone affected by dementia, and do everything they can to keep people with dementia connected to their lives and the people who matter most. Services include dementia support, national helpline, dementia café, information programme and singing for the brain.

      Alzheimers Society have local offices in:

      Carlisle - 01228 819 299

      Workington - 01900 607 280

      Kendal - 01539 742 631

      Telephone: 01539 742 631
    • Dancing Recall

      The Dancing Recall: Making Connections programme offers people living with dementia dancing sessions and the chance to improve concentration and responsiveness as well as overall mobility, enabling people to express themselves more fully. Uses colour equipment, story and song.

      Telephone: Daphne Cushnie: 01539 822606 / Susie Tate: 01434 345736
    • Memory and Later Life

      The service is for anyone who has new or suspected memory problems, including those with a diagnosis of dementia, and people in later life who have anxiety, depression or psychosis made more complex by physical health needs.

      Your GP, Social worker or other health professional is able to refer to the Memory and Later life Service. We will arrange to meet with you and assess your needs and establish what appropriate support is available.

      Carlisle: 01228 602100
      Eden: 01768 245530
      Allerdale: 01900 705850
      South lakes: 01539 715009

      Alternatively you can contact the Clinical Service Manager, David Storm, on 01228 602100 or at david.storm@cumbria.nhs.uk

      Telephone: 01228 602100

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