Young People

Confidential free telephone counselling service for children about any issue, open 24 hours a day.

FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

Inspira work for clients and communities in Cumbria and across the UK, managing and delivering services to young people and adults to help them develop their personal and employability skills.

They work across different dimensions of people’s lives – family, health services, schools, friends, leisure activities, housing, careers, further education, and specific needs relating to social and community issues, criminal justice and homelessness.

Mind's 4 helplines provide a voice at the end of the phone when there's nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.

Support line: 0300 102 1234
We're open 9am to 6pm, Monday to Friday (except bank holidays).

A safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it.

Talk to us if:

You want a safe and confidential place to talk openly about your feelings
You want someone to listen to you and help you to find the right steps to take for your mental health
You're looking for emotional support for your mental health and wellbeing
We are not a crisis service. Our page on how to get help in a crisis explains where to get help in an emergency.

Infoline: 0300 123 3393
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about:

Mental health problems
Where to get help near you
Treatment options
Advocacy services
Welfare benefits (ask to speak to a welfare adviser)
You can also contact us via post:

Mind Infoline
PO Box 75225
London, E15 9FS

Welfare benefits line: 0300 222 5782
We're open 9am to 5pm, Monday to Friday (except bank holidays).

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

The benefits you may be entitled to
Cost of living support
Personal Independent Payment, Universal credit and other types of benefit
Benefit appeals

Legal line: 0300 466 6463
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Our Legal line offers legal information and general advice on mental health related law in England and Wales.

Ask us about:

Being detained under the Mental Health Act (sectioning)
Mental capacity
Community care
Discrimination and equality
You can also contact us via:

Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London, E15 9FS

Spiral’s aim is to prevent the effects bullying has on young people and families by providing emotional education, to give them the tools they can use to manage difficult situations and overwhelming emotions.

The support offered is for increased anger and anxiety, and low mood.

Online counselling for young people. 

A full list of the Services provided by the NHS in North Cumbria, with links to information on what each service provides, and how to contact them.

The Early Intervention In Psychosis Service (EIP) is a multidisciplinary, community mental health service that provides treatment and support to people experiencing, or at high risk of developing, psychosis.

CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

South Cumbria Community Children and Young People’s Services

The aim of Carlisle Key is to help young people towards independent living.

Carlisle Key works with young people 16-25 who are homeless or at risk of homelessness.

They provide assistance and support within our drop in and housing service to alleviate the hardship and distress caused by homelessness, housing, financial and other related difficulties.

We empower young people by giving them the knowledge, support, and confidence they need so that they can live independently and take an active role in the local community.

Online counselling for young people. 

FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

Confidential free telephone counselling service for children about any issue, open 24 hours a day.

FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247

Kidscape equip young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK

Spiral’s aim is to prevent the effects bullying has on young people and families by providing emotional education, to give them the tools they can use to manage difficult situations and overwhelming emotions.

The support offered is for increased anger and anxiety, and low mood.

CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

Family Lives helps parents to deal with the changes that are a constant part of family life. Their helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

Provides helpline advice and practical support for lone parents and their children.

Kidscape equip young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK

Young Minds website is full of advice and information to give young people the tools to look after their mental health. They help to empower parents and professionals to be the best support they can be to the young people in their lives. They give young people the space and confidence to get their voices heard and change the world we live in. 

South Cumbria Community Children and Young People’s Services

Spiral’s aim is to prevent the effects bullying has on young people and families by providing emotional education, to give them the tools they can use to manage difficult situations and overwhelming emotions.

The support offered is for increased anger and anxiety, and low mood.

Contact details for local Adult Social Care Offices in Cumberland

Adult Social Care is responsible for providing you with help to access the care and support you need, giving information, signposting, advice, and assessments. They can also help any member of the public or family who is worried about the safety of a vulnerable adult living in Cumbria. If you are at risk or suspect someone is at risk, don't ignore it. Your first point of call should be your local Adult Social Care office.

At NYAS, they will listen to what children, young people and adults in vulnerable situations want, care about what they say and empower them to have their voices heard, especially when other people are making decisions about their future.

Call: 0808 808 1001

Email: help@nyas.net

For anyone who needs advice, help or information regarding a child's welfare and for those who want to report concerns they have about a child or young person at risk of abuse.

Contact details for local Adult Social Care Offices in Westmoorland and Furness

Adult Social Care is responsible for providing you with help to access the care and support you need, giving information, signposting, advice, and assessments. They can also help any member of the public or family who is worried about the safety of a vulnerable adult living in Cumbria. If you are at risk or suspect someone is at risk, don't ignore it. Your first point of call should be your local Adult Social Care office.