Helplines & Online Support

CALM offer confidential, anonymous and free support, information and signposting to men anywhere in the UK who are struggling with their mental health. Calls and webchats are taken by trained and skilled helpline workers who will listen empathetically, inform appropriately and signpost accurately with the aim to improve the mental well-being of the caller.

Helpline open from 5pm–midnight.

Confidential free telephone counselling service for children about any issue, open 24 hours a day.

Family Lives helps parents to deal with the changes that are a constant part of family life. Their helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247

Mind's 4 helplines provide a voice at the end of the phone when there's nowhere else to turn. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.

Support line: 0300 102 1234
We're open 9am to 6pm, Monday to Friday (except bank holidays).

A safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it.

Talk to us if:

You want a safe and confidential place to talk openly about your feelings
You want someone to listen to you and help you to find the right steps to take for your mental health
You're looking for emotional support for your mental health and wellbeing
We are not a crisis service. Our page on how to get help in a crisis explains where to get help in an emergency.

Infoline: 0300 123 3393
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Ask us about:

Mental health problems
Where to get help near you
Treatment options
Advocacy services
Welfare benefits (ask to speak to a welfare adviser)
You can also contact us via post:

Mind Infoline
PO Box 75225
London, E15 9FS

Welfare benefits line: 0300 222 5782
We're open 9am to 5pm, Monday to Friday (except bank holidays).

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

The benefits you may be entitled to
Cost of living support
Personal Independent Payment, Universal credit and other types of benefit
Benefit appeals

Legal line: 0300 466 6463
We're open 9am to 6pm, Monday to Friday (except for bank holidays).

Our Legal line offers legal information and general advice on mental health related law in England and Wales.

Ask us about:

Being detained under the Mental Health Act (sectioning)
Mental capacity
Community care
Discrimination and equality
You can also contact us via:

Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London, E15 9FS

24 hour confidential support for people who are experiencing feelings of distress or despair, including those who could lead to suicide.

Offers emotional support, listening and signposting to women of any age affected by self injury Callers from Wales can access any of our services Self Injury Support is a national charity that offers support to women and girls, with a particular focus on self-injury, (often called self-harm). They also provide information resources and training.

SSAFA support covers both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. They know and understand the unique demands of service life, whether in the UK or overseas, and in times of need, we help to enable the Forces family to thrive.

Alzheimers Society are there for anyone affected by dementia, and do everything they can to keep people with dementia connected to their lives and the people who matter most. Services include dementia support, national helpline, dementia café, information programme and singing for the brain.

Alzheimers Society have local offices in many locations follow the link to find one near you - find my nearest 

Anxiety UK delivers a wide range of services including:

Therapy services

Courses & groups

Webinars and podcasts

Beat is the UK’s eating disorder charity. They provide information and support through Helplines which people can call, text or email; online support including information, message boards and online support groups; and Helpfinder, an online directory of support services.

Adult Helpline: 0345 634 1414 or email help@beateatingdisorders.org.uk

Youthline: 0345 634 7650 or email fyp@b-eat.co.uk

Bipolar UK offer information, support groups, online support groups, and a telephone/email helpline for those affected by Bipolar. 

There are support groups running in Penrith, Whitehaven, and Carlisle. Details can be found using the search tool on the Bipolar UK website.

CALM offer confidential, anonymous and free support, information and signposting to men anywhere in the UK who are struggling with their mental health. Calls and webchats are taken by trained and skilled helpline workers who will listen empathetically, inform appropriately and signpost accurately with the aim to improve the mental well-being of the caller.

Helpline open from 5pm–midnight.

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. They provide confidential support, information and guidance to families and professionals. Their professionally trained bereavement support workers are available to take calls 9am-5pm Monday-Friday.

Family Lives helps parents to deal with the changes that are a constant part of family life. Their helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

Miscarriage is never easy...
If you’ve been affected by miscarriage, molar pregnancy or ectopic pregnancy, we hope this website will provide the information and support that you’re looking for.

01924 200799
Mon, Tue, Thu 9am-4pm | Wed, Fri 9am-8pm

Missing People provide a helpline giving support for families of missing children.

Supporting recovery from childhood abuse

If you’re an adult survivor of any form of child abuse, NPAC is here for you. Taking a first step is difficult, but NAPAC can provide you with support and signposting on your road to recovery.

SSAFA support covers both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. They know and understand the unique demands of service life, whether in the UK or overseas, and in times of need, we help to enable the Forces family to thrive.

Offers emotional support, listening and signposting to women of any age affected by self injury Callers from Wales can access any of our services Self Injury Support is a national charity that offers support to women and girls, with a particular focus on self-injury, (often called self-harm). They also provide information resources and training.

SOBS help individuals support each other, at the time of their loss and in the months and years that follow. They aim to provide safe, confidential environments where people can share their experiences and feelings, giving and gaining support from each other.

CALM offer confidential, anonymous and free support, information and signposting to men anywhere in the UK who are struggling with their mental health. Calls and webchats are taken by trained and skilled helpline workers who will listen empathetically, inform appropriately and signpost accurately with the aim to improve the mental well-being of the caller.

Helpline open from 5pm–midnight.

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247

24 hour confidential support for people who are experiencing feelings of distress or despair, including those who could lead to suicide.

Beat is the UK’s eating disorder charity. They provide information and support through Helplines which people can call, text or email; online support including information, message boards and online support groups; and Helpfinder, an online directory of support services.

Adult Helpline: 0345 634 1414 or email help@beateatingdisorders.org.uk

Youthline: 0345 634 7650 or email fyp@b-eat.co.uk

Bipolar UK offer information, support groups, online support groups, and a telephone/email helpline for those affected by Bipolar. 

There are support groups running in Penrith, Whitehaven, and Carlisle. Details can be found using the search tool on the Bipolar UK website.

Confidential free telephone counselling service for children about any issue, open 24 hours a day.

FRANK helps you find out everything you might want to know about drugs (and some stuff you don't). For friendly, confidential advice, Talk to FRANK. Webchat, text, telephone, and email services available, as well an online information.

Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINE247

Kidscape equip young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK

Spiral’s aim is to prevent the effects bullying has on young people and families by providing emotional education, to give them the tools they can use to manage difficult situations and overwhelming emotions.

The support offered is for increased anger and anxiety, and low mood.