Carers & Parents

Listed here is a small sample of  information commonly requested by MindLine callers. If you can't find what you are looking for give our staff a call. They can help you find the most appropriate and up to date information that's right for you.

  • Carer Support

    • Cumbria Local Safeguarding Children Board

      If you have a serious concern about a child or young person that needs immediate protection you contact the Cumbria Safeguarding Hub.

    • Parent Helpline

      Young Minds Parent Helpline offer free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. Monday to Friday 9.30am – 4pm, free for mobiles and landlines

      Telephone: 0808 802 5544
    • Young Minds

      YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

      Telephone: 020 7089 5050
    • Child Bereavement UK

      Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. They provide confidential support, information and guidance to families and professionals. Their professionally trained bereavement support workers are available to take calls 9am-5pm Monday-Friday.

      Telephone: 0800 02 88840
    • Adult Social Care

      Contact details for local Adult Social Care Offices in Cumbria.

      Adult Social Care is part of Cumbria County Council and is responsible for providing you with help to access the care and support you need, giving information, signposting, advice, and assessments. They can also help any member of the public or family who is worried about the safety of a vulnerable adult living in Cumbria. If you are at risk or suspect someone is at risk, don't ignore it. Your first point of call should be your local Adult Social Care office.

      Telephone: 01900 706301
    • Carers UK

      Carers UK offer advice, information, and support to carers. 

      Telephone: 0808 808 7777
    • Carlisle Carers

      Carlisle Carers provide a range of services to support and enhance the lives of unpaid carers of all ages throughout the city and the north east of Cumbria.

      Telephone: 01228 542156
    • Family Lives

      Family Lives helps parents to deal with the changes that are a constant part of family life. Their helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

      Telephone: 0808 800 2222
    • South Lakeland Carers

      South Lakeland Carers is an independent, local charity and network partner of Carers Trust. We provide a range of services to support and enhance the lives of unpaid carers of all ages throughout South Lakeland.

      Telephone: 01539 815970
    • Survivors of Bereavement by Suicide

      SOBS exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide. Their National helpline is listed below, or you can call their local team: Paul (07896 703757); John (07572 975721)

      Telephone: 0844 5616855
    • West Cumbria Carers

      West Cumbria Carers provides support to carers who look after a family member, relative, friend or neighbor who could not manage without their help. The organisation provides services to carers in the districts of Allerdale and Copeland in the county of Cumbria.

      Telephone: 01900 821976
  • For parents

    • Child and Adolescent Mental Health Service (CAMHS)

      CAMHS is a service for children, young people and families with significant, severe, complex or persistent emotional, mental health, psychological and/or relationship difficulties. 

      Local CAMHS contact details:

      CAMHS East (Carlisle & Eden) - 01228 603017 or camhs.east1@nhs.net

      CAMHS West (Copeland & Allerdale - including Millom) - 01900 705800 camhs.west1@nhs.net

      CAMHS South (South Lakes & Furness) - 01229 402696 camhssouth@nhs.net

    • Cumbria Family Law

      Solicitors in specialising in Family Law and Divorce.

      Telephone: 01228 829530
    • East Cumbria Family Support

      East Cumbria Family Support support families in Penrith and Carlisle experiencing stress or difficulty and aim to offer practical, emotional and accessible support to reduce isolation and health inequalities and to empower children and their parents. They offer home based support, parenting programs, children's groups, and more.

      Penrith - 01768 593102

      Carlisle - 01228 227348

      Telephone: 01228 227348
    • Family Lives

      Family Lives helps parents to deal with the changes that are a constant part of family life. Their helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday.

      Telephone: 0808 800 2222
    • Gingerbread

      Provides helpline advice and practical support for lone parents and their children.

      Telephone: 0808 802 0925
    • Howgill centre

      The Howgill Centre provide education, skills, health, and social care services for children and their families across Copeland and West Cumbria. From practical support to therapeutic intervention, Howgill is here to help.

      Telephone: 01946 62681
    • Kidscape

      Kidscape equip young people, parents and professionals with the skills to tackle bullying and safeguarding issues across the UK

      Telephone: 08451 205 204
    • Parent Helpline

      Young Minds Parent Helpline offer free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. Monday to Friday 9.30am – 4pm, free for mobiles and landlines

      Telephone: 0808 802 5544
    • Well at School

      Supporting children affected by a medical or mental health condition while they are in school. Information and resources on a range of medical and mental health conditions affecting children. Advice from medical consultants, teachers and students on supporting children with a medical or mental health condition while they are at school.

  • Support for carers

    • Alzheimers Society

      Alzheimers Society are there for anyone affected by dementia, and do everything they can to keep people with dementia connected to their lives and the people who matter most. Services include dementia support, national helpline, dementia café, information programme and singing for the brain.

      Alzheimers Society have local offices in:

      Carlisle - 01228 819 299

      Workington - 01900 607 280

      Kendal - 01539 742 631

      Telephone: 01539 742 631
    • Carers UK

      Carers UK offer advice, information, and support to carers. 

      Telephone: 0808 808 7777
    • Carlisle Carers

      Carlisle Carers provide a range of services to support and enhance the lives of unpaid carers of all ages throughout the city and the north east of Cumbria.

      Telephone: 01228 542156
    • Parent Helpline

      Young Minds Parent Helpline offer free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25. Monday to Friday 9.30am – 4pm, free for mobiles and landlines

      Telephone: 0808 802 5544
    • South Lakeland Carers

      South Lakeland Carers is an independent, local charity and network partner of Carers Trust. We provide a range of services to support and enhance the lives of unpaid carers of all ages throughout South Lakeland.

      Telephone: 01539 815970
    • Survivors of Bereavement by Suicide

      SOBS exist to meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide. Their National helpline is listed below, or you can call their local team: Paul (07896 703757); John (07572 975721)

      Telephone: 0844 5616855
    • West Cumbria Carers

      West Cumbria Carers provides support to carers who look after a family member, relative, friend or neighbor who could not manage without their help. The organisation provides services to carers in the districts of Allerdale and Copeland in the county of Cumbria.

      Telephone: 01900 821976
  • Staying Safe

    • Adult Social Care

      Contact details for local Adult Social Care Offices in Cumbria.

      Adult Social Care is part of Cumbria County Council and is responsible for providing you with help to access the care and support you need, giving information, signposting, advice, and assessments. They can also help any member of the public or family who is worried about the safety of a vulnerable adult living in Cumbria. If you are at risk or suspect someone is at risk, don't ignore it. Your first point of call should be your local Adult Social Care office.

      Telephone: 01900 706301
    • Cumbria Local Safeguarding Children Board

      If you have a serious concern about a child or young person that needs immediate protection you contact the Cumbria Safeguarding Hub.

    • National Youth Advocacy Services

      Provide advocacy for children in need and looked after in Cumbria.

      Telephone: 0808 808 1001 (Helpline)
    • NHS - Cumbria Clinical Commissioning Group (CCG)

      NHS Cumbria CCG has a key role in preventing and responding to harm, neglect and abuse of adults and children. Use this recourse to access policies, strategies and other useful Safeguarding documents.

      Telephone: 01768 245 486
    • NSPCC

      For anyone who needs advice, help or information regarding a child's welfare and for those who want to report concerns they have about a child or young person at risk of abuse.

      Telephone: 0808 800 5000 (Free helpline available 24/7)

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