Money, Housing & Employment

Listed here is a small sample of  information commonly requested by MindLine callers. If you can't find what you are looking for give our staff a call. They can help you find the most appropriate and up to date information that's right for you.

  • Employment

    • ACAS

      ACAS provide information, advice, and other services for employees and employers  to help prevent or resolve workplace problems.

      Telephone: 0845 226 0040
    • Advice Now

      Advicenow is an independent, not-for-profit website, providing accurate information on rights and the law. They aim to ensure that everybody has access to clear and effective guidance to help them deal with law-related issues.

    • Benefits Advice Service Carlisle

      The Carlisle benefits advice team are specialist welfare rights advisors who provide a comprehensive advice service on the whole range of benefits provided by the Department for Work and Pensions, Cumbria County Council and Carlisle City Council.

      Advisors can:

      -Give advice on the claiming of benefits such as Universal Credit, Employment & Support Allowance, Income Support, Jobseeker’s Allowance, Personal Independence Payment, Housing Benefit, Council Tax Reduction, Social fund payments and Welfare Assistance Scheme

      -Check whether you are receiving your correct entitlement to benefit
      help with appeals, mandatory reconsiderations and reviews 

      -Help with appeals, mandatory reconsiderations and reviews

    • Carlisle Key

      The aim of Carlisle Key is to help young people towards independent living through a Drop In service and 1 to 1 support. 

      Telephone: 01228 595 566
    • Civil Legal Advice

      Help with finding a lawyer free of charge, confidential legal aid advice service.

      Telephone: 0345 345 4345
    • Cumbria Law Centre

      Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county. Areas of advice given include Housing, Debt, Welfare Benefits, and Employment.

      Telephone: 01228 515129
    • Directgov

      A government site with information on government services, and money, tax and benefits.

    • Inspira

      Inspira work for clients and communities in Cumbria and across the UK, managing and delivering services to young people and adults to help them develop their personal and employability skills. They work across different dimensions of people’s lives – family, health services, schools, friends, leisure activities, housing, careers, further education, and specific needs relating to social and community issues, criminal justice and homelessness.

      Inspira have office in Barrow, Carlisle, Kendal, Maryport, Whitehaven, and Workington.

       

      Telephone: 01229 824052
    • Prince's Trust

      The Prince's Trust help young people aged 13 to 30 get into jobs, education and training.

    • Citizens Advice Bureau

      The Citizens Advice (CAB) service offers practical, up-to-date information and advice on a wide range of topics, including: debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. Follow the link to find your nearest centre.

      Telephone: 03444 111 444
  • Debt and Financial Advice

    • Advice Now

      Advicenow is an independent, not-for-profit website, providing accurate information on rights and the law. They aim to ensure that everybody has access to clear and effective guidance to help them deal with law-related issues.

    • Benefits Advice Service Carlisle

      The Carlisle benefits advice team are specialist welfare rights advisors who provide a comprehensive advice service on the whole range of benefits provided by the Department for Work and Pensions, Cumbria County Council and Carlisle City Council.

      Advisors can:

      -Give advice on the claiming of benefits such as Universal Credit, Employment & Support Allowance, Income Support, Jobseeker’s Allowance, Personal Independence Payment, Housing Benefit, Council Tax Reduction, Social fund payments and Welfare Assistance Scheme

      -Check whether you are receiving your correct entitlement to benefit
      help with appeals, mandatory reconsiderations and reviews 

      -Help with appeals, mandatory reconsiderations and reviews

    • Cumbria Advice Network (CAN)

      Cumbria Advice Network brings together information on services in Cumbria offering support and adivce on a range of matters including Debt and money advice, Consumer Disability, Domestic and Sexual Violence, Education, Employment, Ex-Services, Family and personal, Housing, Immigration, Flooding, Welfare benefits.

    • Carlisle Key

      The aim of Carlisle Key is to help young people towards independent living through a Drop In service and 1 to 1 support. 

      Telephone: 01228 595 566
    • Civil Legal Advice

      Help with finding a lawyer free of charge, confidential legal aid advice service.

      Telephone: 0345 345 4345
    • Cumbria Law Centre

      Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county. Areas of advice given include Housing, Debt, Welfare Benefits, and Employment.

      Telephone: 01228 515129
    • Directgov

      A government site with information on government services, and money, tax and benefits.

    • Money Advice Service

      Free, impartial, private & confidential service delivered by a trained Money Adviser on an organisations site(s), on a one to one basis in private meeting rooms. Advice on debt and budgeting to providing advice & guidance on benefits, pensions, mortgages, savings and investments & redundancy.

      Telephone: 07850917299
    • Step Change Debt Charity

      Free advice on problem debt based on what's best for you.

    • The National Debtline

      Part of the Money Advice Trust. Free, confidential and independent advice for people affected by debt.

      Telephone: 0808 808 4000
    • Citizens Advice Bureau

      The Citizens Advice (CAB) service offers practical, up-to-date information and advice on a wide range of topics, including: debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. Follow the link to find your nearest centre.

      Telephone: 03444 111 444
  • Housing and Tenancy Advice

    • CASS

      CASS support people who are homeless and may be at risk, have a history of offending, have alcohol or other drug related difficulties, and can provide temporary accomodation.

    • Croftlands Trust

      Welcome to Croftlands Trust. We've been providing support for the people of Cumbria since 1986. As a registered charity we provide a range of services for adults with mental health issues, complex needs, substance misuse, and age-related difficulties.

      Telephone: 01228 592325
    • Impact Housing Association

      Housing provider operating throughout Cumbria.

    • Carlisle Key

      The aim of Carlisle Key is to help young people towards independent living through a Drop In service and 1 to 1 support. 

      Telephone: 01228 595 566
    • Advice Now

      Advicenow is an independent, not-for-profit website, providing accurate information on rights and the law. They aim to ensure that everybody has access to clear and effective guidance to help them deal with law-related issues.

    • Cumbria Advice Network (CAN)

      Cumbria Advice Network brings together information on services in Cumbria offering support and adivce on a range of matters including Debt and money advice, Consumer Disability, Domestic and Sexual Violence, Education, Employment, Ex-Services, Family and personal, Housing, Immigration, Flooding, Welfare benefits.

    • Civil Legal Advice

      Help with finding a lawyer free of charge, confidential legal aid advice service.

      Telephone: 0345 345 4345
    • Cumbria Law Centre

      Cumbria Law Centre is a community organisation offering free legal advice and representation to people who live or work in the county. Areas of advice given include Housing, Debt, Welfare Benefits, and Employment.

      Telephone: 01228 515129
    • Directgov

      A government site with information on government services, and money, tax and benefits.

    • Inspira

      Inspira work for clients and communities in Cumbria and across the UK, managing and delivering services to young people and adults to help them develop their personal and employability skills. They work across different dimensions of people’s lives – family, health services, schools, friends, leisure activities, housing, careers, further education, and specific needs relating to social and community issues, criminal justice and homelessness.

      Inspira have office in Barrow, Carlisle, Kendal, Maryport, Whitehaven, and Workington.

       

      Telephone: 01229 824052
    • The Oaklea Trust Floating Support

      The Oaklea Trust is a charitable organisation whose sole purpose is to give vulnerable people the opportunity to live and work as independently as possible within their community. Their services include help with Managing money, benefits and budgeting
      Visiting the doctor and medical appointments, Taking part in sports and activities, and more.

      Telephone: 01228 221548
    • Citizens Advice Bureau

      The Citizens Advice (CAB) service offers practical, up-to-date information and advice on a wide range of topics, including: debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. Follow the link to find your nearest centre.

      Telephone: 03444 111 444
  • Citizens Advice Bureau

  • Foodbanks

    • Benefits Advice

      • Advice Now

        Advicenow is an independent, not-for-profit website, providing accurate information on rights and the law. They aim to ensure that everybody has access to clear and effective guidance to help them deal with law-related issues.

      • Benefits Advice Service Carlisle

        The Carlisle benefits advice team are specialist welfare rights advisors who provide a comprehensive advice service on the whole range of benefits provided by the Department for Work and Pensions, Cumbria County Council and Carlisle City Council.

        Advisors can:

        -Give advice on the claiming of benefits such as Universal Credit, Employment & Support Allowance, Income Support, Jobseeker’s Allowance, Personal Independence Payment, Housing Benefit, Council Tax Reduction, Social fund payments and Welfare Assistance Scheme

        -Check whether you are receiving your correct entitlement to benefit
        help with appeals, mandatory reconsiderations and reviews 

        -Help with appeals, mandatory reconsiderations and reviews

      • Cumbria Advice Network (CAN)

        Cumbria Advice Network brings together information on services in Cumbria offering support and adivce on a range of matters including Debt and money advice, Consumer Disability, Domestic and Sexual Violence, Education, Employment, Ex-Services, Family and personal, Housing, Immigration, Flooding, Welfare benefits.

      • Directgov

        A government site with information on government services, and money, tax and benefits.

      • Citizens Advice Bureau

        The Citizens Advice (CAB) service offers practical, up-to-date information and advice on a wide range of topics, including: debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. Follow the link to find your nearest centre.

        Telephone: 03444 111 444

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